Log Management

1. User Log

• User logs record logs related to the user's service usage.

Classification	Event Code	Event Name	Explanation
authentication	CALLBACK_SECURITY365_CODE	Login	SHIELD Gate Login
	POST_SIGN_OUT	Logout	SHIELD Gate Logout
	POST_RELAY_TOKEN	Service Migration	Move to the SHIELD Gate admin page from the Security365 management center
	NAVIGATE_TO_ADMIN_PAGE	Move to Admin Page	Move to the admin page
Isolated Browser	POST_INQUIRY_WORK_ITEM_ACCESS_URL	Browser Access	Accessing the browser through the app or URL input field
	RBI_URL_CHANGED	After accessing the browser, move	User navigating to a different URL within the isolation browser
	RBI_CHECK_INPUT_TEXT	User Input Sensitive Information Check	Inspection and validation of user web input data according to the sensitive information policy
	RBI_CLIPBOARD_ACCESS_RB2PC	Copy in Isolation Browser	Copying data from the isolated browser to the local PC (ctrl + c)
	RBI_CLIPBOARD_ACCESS_PC2RB	Paste in the isolated browser	Pasting data in an isolated browser on a local PC (ctrl + v/x)
	RBI_USAGE_ERROR	Isolation Browser Error	System error log occurred during the use of the isolation browser[Error Code Details]
	RBI_SESSION_TIMEOUT	Isolation Browser Session Timeout	Browser Session Timeout
	RBI_KEYBOARD_INPUT	Keyboard Input	When keyboard input is blocked
Personalization	POST_FAVORITE_ITEM	Register as a favorite	Register as a favorite
	DELETE_FAVORITE_ITEM	Delete Bookmark	Delete Favorite Information
file	RBI_FILE_DOWNLOAD	File Download	File Download via Isolated Browser
	RBI_FILE_UPLOAD	File Upload	File Upload via Isolated Browser
	RBI_FILE_VIEWER_REQUEST	SHIELD Viewer Request	Request to open with SHIELD Viewer when downloading files from the web
Desktop	GET_PERSONAL_DESKTOP_USER_REQUEST_URL	Move to the desktop application page	Access the personal desktop application page URL
	GET_PERSONAL_DESKTOP_USER_ACCESS_URL	Desktop Access Page Navigation	Move to Personal Desktop Access Page
	POST_PERSONAL_DESKTOP_INFO_REMOVE_REQUEST	Delete Desktop Information	User requests deletion of personal desktop information
	REQUEST_TELEWORK	Desktop Application	Application for Personal Desktop Use
	CONNECT_TELEWORK	Desktop Access	Personal Desktop Access
	DISCONNECT_TELEWORK	Desktop Connection Termination	Personal Desktop Shutdown
Top Bar	GET_EXTERNAL_INTERFACE_ACCESS_URL	Accessing External Link Button on Top Bar	Accessing external URLs through custom buttons on the top bar set by the administrator
Remote Console	GET_REMOTE_CONSOLE_TOKEN	Remote Console Access	Request for issuing an authentication token for remote console access
	DISCONNECT_REMOTE_CONSOLE	Remote console access termination	Disconnecting Remote Console Session

2. Admin Log

• The admin log records the actions performed by the administrator on the admin page.

Classification	Event Code	Event Name	Explanation
authentication	NAVIGATE_TO_USER_PAGE	Go to user page	Go to user page
Dashboard	DASHBOARD_DATA_DOWNLOAD	Dashboard Data Download	Dashboard Data Download
App Management	POST_APP_SERVICE_ICON	App Image Registration	App Image Upload
	DELETE_APP_SERVICE_ICON	Delete App Image	Delete App Image
	APP_MANAGEMENT_MENU_READ	Accessing the app list menu	App menu under the business system > Click on the 'App List' tab
	APP_POLICY_READ	Accessing the App Conditional Policy Menu	App menu under Work System > Click on the 'Conditional Policy' tab
	APP_DETAILS_READ	App Detail View	Under the business system app menu > Click on a specific app in 'App List' to view details.
	APP_POLICY_DETAILS_READ	App Conditional Policy Detailed View	App menu under the business system > Click on a specific conditional policy in 'Conditional Policy' for detailed view
URL Policy	URL_MANAGEMENT_MENU_READ	URL input field URL list menu access	Menu under the business system URL input field > Click the 'URL' tab
	URL_POLICY_READ	Access to Conditional Policy in URL Input Field	Under the work system, click on the 'Conditional Policy' tab in the URL input field menu.
	URL_DETAILS_READ	URL Detailed View	Under the business system, in the URL input field menu > Click on a specific URL in 'URL' for detailed view.
	URL_POLICY_DETAILS_READ	Detailed View of Conditional Policies for URL Input Field	Under the business system, in the URL input field menu > click on a specific conditional policy in 'Conditional Policy' to view details.
	URL_LIST_DOWNLOAD	Download URL list from the URL input field	Download the list of registered URLs as a file
	WEB_CATEGORY_MENU_READ	Accessing the category menu in the URL input field	URL input field > Click 'Category' tab
	POST_COMPANY_CUSTOM_WEB_CATEGORY	Web Category Registration	Web Category Registration
	PATCH_COMPANY_CUSTOM_WEB_CATEGORY	Edit Web Category	Edit Web Category
	DELETE_COMPANY_CUSTOM_WEB_CATEGORY	Web Category Restoration	Web Category Restoration
Business System	POST_WORK_ITEM	Business System Registration	Registering Business System (App or URL input field URL)
	PATCH_WORK_ITEM	Work System Modification	Modify the business system (app or URL input field's URL)
	DELETE_WORK_ITEM	Delete Work System	Delete business system (app or URL input field URL)
	POST_WORK_ITEM_GROUP	Registering Business System Group	Work System Group Registration
	PATCH_WORK_ITEM_GROUP	Edit Work System Group	Modification of the Business System Group
	DELETE_WORK_ITEM_GROUP	Delete Work System Group	Delete Work System Group
	SCREEN_MARKING_SETTING_MENU_READ	Accessing the Screen Marking Settings Menu	Accessing the Screen Marking Settings Menu
	PATCH_DEFAULT_ENFORCEMENT_POLICY	Modify Default Execution Policy	Modify Default Execution Policy
Business System Control	WORK_ITEM_MENU_POLICY_READ	Accessing the Business System Control Menu	Accessing the Business System Control Menu
	WORK_ITEM_MENU_POLICY_DETAILS_READ	Detailed View of Business System Control Policy	View detailed configuration information of the business system control policy
	DELETE_RBI_SESSION_USER_INFO	Delete connection session information	Delete Connection Session Information
	RBI_SESSION_FORCE_TERMINATE	Force Logout Session	Force Logout of Session
	RBI_SESSION_MANAGEMENT_MENU_READ	Accessing the Session Management Menu	Accessing the Session Management Menu
	RBI_SESSION_DETAILS_READ	Access Session Detail View	Access Session Detail View
Sensitive Information Policy	SENSITIVE_INFO_MANAGEMENT_MENU_READ	Accessing the Input Sensitive Information Management Menu	Input Sensitive Information menu > Click on the 'Regular Expression' tab
	SENSITIVE_INFO_POLICY_READ	Input Sensitive Information Management Conditional Policy Access	Input Sensitive Information Menu > Click 'Conditional Policy' Tab
	SENSITIVE_INFO_POLICY_DETAILS_READ	Detailed View of Conditional Policy for Managing Input Sensitive Information	Input Sensitive Information Menu > Click on a specific Conditional Policy in 'Conditional Policy' for detailed view
Regular Expression	POST_REGEX_POLICY	Registering Regular Expressions	Register regular expression for sensitive information input
	PATCH_REGEX_POLICY	Modify Regular Expression	Modify Existing Regular Expression
	DELETE_REGEX_POLICY	Delete Regular Expression	Delete Regular Expression
Conditional Policy	CREATE_CONDITIONAL_POLICY	Conditional Policy Registration	Registering Policy Rules Applied Based on Conditions
	UPDATE_CONDITIONAL_POLICY	Conditional Policy Modification	Modification of existing conditional policy settings
	DELETE_CONDITIONAL_POLICY	Delete Conditional Policy	Delete conditional policies from the system
	CREATE_CONDITION	Condition Registration	Registering Condition Rules for Policy Application
Lock Screen Settings	PATCH_BLOCK_PAGE	Edit Lock Screen Information	Modification of the content and design of the existing blocking screen
	BLOCK_SCREEN_SETTING_MENU_READ	Accessing the lock screen settings menu	Accessing the lock screen settings menu
Guide Screen Settings	POST_CUSTOM_GUIDANCE_PAGE	Guide Screen Information Creation	Guide Screen Information Creation
	PATCH_CUSTOM_GUIDANCE_PAGE	Update Guide Screen Information	Edit Guide Screen Information
	DELETE_CUSTOM_GUIDANCE_PAGE	Delete guide screen information	Delete guide screen information
	GUIDANCE_PAGE_SETTING_MENU_READ	Accessing the guide screen settings menu	Accessing the guide screen settings menu
Screen Marking Settings	POST_SCREEN_MARK	Create Screen Marking Settings	Create Screen Marking Settings
	PATCH_SCREEN_MARK	Modify Screen Marking Settings	Modify Screen Marking Settings
	DELETE_SCREEN_MARK	Delete Screen Marking Settings	Delete Screen Marking Settings
Desktop	DISCONNECT_USER_DESKTOP	Delete Personal Desktop Information	The administrator forcibly disconnects the user's personal desktop connection.
	PERSONAL_DESKTOP_MENU_READ	Accessing Registered Desktop Menu	Click the 'Registered Desktop' tab under the Personal Desktop menu in the Desktop.
	PERSONAL_DESKTOP_POLICY_READ	Accessing Desktop Conditional Policy Menu	Click the 'Conditional Policy' tab under the Personal Desktop menu in Desktop.
	PERSONAL_DESKTOP_DETAILS_READ	Desktop Conditional Policy Detailed View	Under the Desktop menu, click on 'Conditional Policy' under Personal Desktop to view details of a specific conditional policy.
WOL Management	POST_WOL_INFO	Registering Desktop WOL Information	Registering System Information for Wake-on-LAN Functionality
	PATCH_WOL_INFO	Edit Desktop WOL Information	Modifying the configuration information of the existing WOL system
	DELETE_WOL_INFO	Delete Desktop WOL Information	Delete WOL system information from the list
	WOL_MANAGEMENT_MENU_READ	Accessing the 'WOL Management' menu on the desktop	Desktop Menu > Access WOL Management Menu
	WOL_DETAILS_READ	WOL Detailed View	Querying detailed configuration information of a specific WOL system
Remote Console	POST_REMOTE_CONSOLE	Registering Remote Console Information	Registering Console System Information for Remote Access
	PATCH_REMOTE_CONSOLE	Modify Remote Console Information	Modifying the configuration information of the existing remote console system
	DELETE_REMOTE_CONSOLE	Delete Remote Console Information	Delete remote console system information from the system
	REMOTE_CONSOLE_MENU_READ	Remote Console Menu Access	Remote Console Menu > Click 'Server List' Tab
	REMOTE_CONSOLE_POLICY_READ	Remote Console Conditional Policy Menu Access	Remote Console Menu > Click on the 'Conditional Policy' tab
	REMOTE_CONSOLE_DETAILS_READ	Remote Console Detailed View	Remote Console > Click on Server to View Details
	REMOTE_CONSOLE_POLICY_DETAILS_READ	Remote Console Conditional Policy Detailed View	Remote Console > Click on a specific conditional policy in 'Conditional Policies' to view details
	CREATE_REMOTE_CONSOLE_AUDIT_LOGS	Remote Console User Input Validation	Remote Console User Input Validation
Settings and Others	PATCH_COMPANY	Edit Company Information in the Settings Menu	Edit Company Information in the Settings Menu
	SHIELDGATE_FILE_MANAGER_MENU_READ	Move to SHIELDGate File Manager Admin Page	Accessing the SHIELDGate File Management Admin Page
	COMPANY_USAGE_SETTINGS_MENU_READ	Settings > Access the Preferences menu	Settings > View Preferences Menu
	IAP_SETTINGS_MENU_READ	Settings > Access IAP Settings Menu	Settings > IAP Settings Menu Information Inquiry
	SECURITY365_MANAGER_MENU_READ	Go to the Security365 Management Center page	Accessing the Security365 Management Center page
	ADMIN_HOME_MENU_READ	Accessing the Admin Home Menu	Administrator Home Page Menu Information Inquiry
Top Bar Settings	POST_EXTERNAL_INTERFACE	Registering External Links in the Top Bar	Registering a URL for a custom button to be added to the top bar of the user page
	PATCH_EXTERNAL_INTERFACE	Modify external links in the top bar	Modify the settings of the existing top bar custom button
	DELETE_EXTERNAL_INTERFACE	Delete external links in the top bar	Delete custom button from the top bar in the interface
	TOOLBAR_CUSTOM_URL_BUTTON_MENU_READ	Accessing the top bar settings menu	Retrieve information on custom button settings for the top toolbar
PAC file	POST_PAC_FILE_INFO	Registering PAC File Information	Register PAC Information
	PATCH_PAC_FILE_INFO	Modify PAC file information	Modifying the configuration information of the existing PAC file
	DELETE_PAC_FILE_INFO	Delete PAC file information	Delete PAC file information
	GET_PAC_FILE	Download PAC file	Download Registered PAC File
	PAC_FILE_SETTINGS_MENU_READ	Accessing the PAC file settings menu	Menu Information Inquiry of PAC File Settings Page
	PAC_FILE_DETAILS_READ	Detailed View of PAC File	View detailed configuration information of a specific PAC file
Log Menu	USER_LOG_MENU_READ	User Log Menu Access	Accessing the User Log Inquiry Menu
	ADMIN_LOG_MENU_READ	Accessing the Admin Log Menu	Accessing the administrator log view menu
	GENERATIVE_AI_LOG_MENU_READ	Accessing the Generative AI Usage Log Menu	Accessing the Generative AI Usage Log Menu
	GENERATIVE_AI_LOG_DOWNLOAD	Generative AI Log Download	Generative AI Log Download

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3. RBI_USAGE_ERROR Detailed Error Code

Detailed error codes that occur in the Isolation Browser Error (RBI_USAGE_ERROR) event:

number	Error Code	Explanation
1	BLOCKED_BY_POLICY	Blocked by policy
2	CONTAINER_DISCONNECTED	Container connection failed
3	SESSION_TIME_OUT_NO_USED	Session timeout not in use
4	NO_TAB_ID_SESSION	Abnormal Access
5	ERR_NAME_NOT_RESOLVED	Domain search failed
6	ERR_CONNECTION_TIME_OUT	WEBRTC connection exceeded
7	ERR_CONNECTION_CLOSED	Connection Closure
8	ERR_CONNECTION_REFUSED	Request Denied
9	ERR_INTERNET_DISCONNECTED	Remote network connection failed
10	ERR_EMPTY_RESPONSE	Empty response
11	ERR_CHROME_BROWSER	Remote Chrome Browser Error
12	ERR_TIME_OUT	RB-APP Timeout
13	ERR_SSL_PROTOCOL_ERROR	SSL certificate verification failed
14	ERR_NETWORK_CHANGED	Network Change Detection
15	POLICY_QUERY_FAILED	Real-time policy retrieval failed
16	FAILED_CREATING_CONTAINER	rb-app pod registration failed (turn server connection failed)
17	ERROR_GET_CONTAINER_URL	Failed to retrieve container URL through rb-manager
18	FAILED_NAVIGATED_PAGE	Page navigation failed
19	MAXIMUM_PODS_REACHED	Failed to register due to exceeding the maximum number of pods.
20	SSL_CERTIFICATE_ERROR	SSL certificate error